Terms and Conditions

Welcome to Hair 305 London. These Terms and Conditions govern your use of our services and website, and by booking an appointment, purchasing a product, or using our website, you agree to these terms in full. If you disagree with these terms or any part of these terms, you must not use our services or website.

Eligibility

You must be at least 18 years of age to use our services or have permission from your legal guardians. By using our services and agreeing to these terms, you warrant and represent that you are at least 18 years of age.

Services

Hair 305 London offers a range of haircare and beauty services as detailed on our website. Services are provided subject to availability and by appointment only. We reserve the right to refuse service to anyone for any reason at any time.

Appointments and Cancellations

Appointments can be made online, via phone, or in person. A deposit may be required to secure your appointment. Cancellations or rescheduling requests must be made at least 24 hours in advance of the appointment time. Deposits are non-refundable for cancellations made less than 24 hours before the scheduled appointment.

Pricing and Payment

Payment is due at the time of service. We accept cash, debit, and credit cards. Tips are not included in the service price and are at the discretion of the client.

Product Sales and Returns

Products purchased at our salon can be returned for a full refund or exchange within 14 days of purchase, provided they are in their original, unopened packaging and accompanied by a receipt. Refunds are not offered for opened or used products unless they are defective.

Use of Personal Information

We collect personal information for the purposes of booking appointments and providing services. Your personal information is handled in accordance with our Privacy Policy, available on our website.

Limitation of Liability

Hair 305 London will not be liable for any damages resulting from the use of our services or products beyond the cost of the service or product. We are not responsible for any personal belongings left unattended in our salon.

Intellectual Property

The content, design, and layout of our website and promotional materials are protected by intellectual property laws and are the property of Hair 305 London or are used with permission from the rights holders.

Amendments

We reserve the right to amend these Terms and Conditions at any time. The most current version of the Terms will govern our relationship with you and will always be available on our website.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

For any inquiries or complaints, please contact us at: Hair 305 London, 020 7118 1277